Terms and Conditions of Quinnmavel
Effective from November 28, 2024

Welcome to Quinnmavel – a trusted brand offering safe, educational, and high-quality toys for children. By accessing and using our website www.quinnmavel.com, you agree to comply with and be bound by the following Terms and Conditions. These terms outline the rules and guidelines for the use of Quinnmavel’s website and services. Please read them carefully.

1. General Agreement

By using our website, purchasing products, or interacting with our services, you agree to these Terms and Conditions. If you do not agree with any part of these terms, you should refrain from using our website and services.

Quinnmavel reserves the right to update or modify these Terms and Conditions at any time without prior notice. The updated terms will be posted on this page, and any changes will become effective immediately. We encourage you to check this page regularly for updates.

2. Account Registration and Security

In order to place an order on our website, you may need to create an account. When registering an account, you must provide accurate and up-to-date information. You are responsible for maintaining the confidentiality of your account and password, as well as for all activities that occur under your account.

If you suspect any unauthorized use of your account, please contact our customer service immediately at [email protected] or call our hotline at (919) 552-3763.

3. Product Information

We make every effort to ensure that the information on our website is accurate, including product descriptions, pricing, and availability. However, errors or inaccuracies may occur. If a product’s price or description is incorrectly displayed, Quinnmavel reserves the right to cancel or amend the order.

In the event of an error, we will notify you and offer the option to cancel or modify your order. Prices and availability of products are subject to change without notice.

4. Orders and Payment

By placing an order on www.quinnmavel.com, you are making an offer to purchase products in accordance with these Terms and Conditions. All orders are subject to acceptance and availability.

We accept a variety of payment methods, including credit cards, debit cards, and PayPal. By submitting your payment details, you confirm that you are authorized to use the chosen payment method.

Once your order is processed, you will receive a confirmation email with the details of your purchase. Quinnmavel reserves the right to cancel or refuse any order, at our discretion, for reasons including but not limited to product availability, errors in the order, or issues with payment.

5. Shipping and Delivery

Quinnmavel strives to provide reliable and timely shipping for all orders. Once an order is confirmed, we will begin processing and shipping the products. Shipping times may vary depending on the delivery location.

  • Domestic Shipping: Typically takes 5-7 business days for delivery within the U.S.
  • International Shipping: Shipping times for international orders may vary.

Shipping costs will be calculated at checkout based on the size and weight of your order, as well as the delivery address. Quinnmavel is not responsible for any customs duties, taxes, or import fees for international shipments.

6. Returns and Refunds

We want you to be fully satisfied with your purchase. If you are not satisfied with your order, we offer a 30-day return policy from the date of purchase. To be eligible for a return, items must be unused, unopened, and in the original packaging.

  • Return Process: To return an item, please contact our customer service team at [email protected] or call (919) 552-3763. You will be provided with a return authorization and instructions on how to proceed.
  • Refunds: Refunds will be issued to the original payment method once the returned items are received and inspected. Please note that shipping fees are non-refundable.

We do not accept returns for used or opened items due to hygiene and safety reasons.

7. Privacy Policy

Quinnmavel values your privacy and is committed to protecting your personal information. For information on how we collect, use, and protect your data, please refer to our Privacy Policy.

8. Intellectual Property

All content on www.quinnmavel.com, including images, text, logos, and designs, is the property of Quinnmavel and is protected by copyright laws. You may not copy, reproduce, or use any of our content for commercial purposes without written permission from Quinnmavel.

9. Limitation of Liability

Quinnmavel is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use of our website or products. This includes, but is not limited to, damages related to product defects, loss of data, or any other unforeseen circumstances.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of North Carolina, United States. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in North Carolina.

11. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Quinnmavel. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites.

12. Indemnification

You agree to indemnify, defend, and hold harmless Quinnmavel, its employees, directors, agents, and affiliates from any claims, damages, losses, liabilities, and expenses arising out of your use of the website, your violation of these Terms and Conditions, or your violation of any law or the rights of any third party.

13. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Thank you for choosing Quinnmavel! We are committed to providing you with quality toys and excellent customer service.